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Create and change sales tax codes in OJ Setup → Product Setup → Tax Codes.
Open How tax codes work at the top of the screen for a short explanation. How codes are chosen for a
customer and how invoice tax is worked out is in Tax codes.
What, where, who, when, why
| What | The create/edit screen for sales tax codes: rate, region, and whether shipping and installation are taxable. |
| Where | OJ Setup → Product Setup → Tax Codes. |
| Who | Accounting — tax rates are a compliance matter, not a sales one. |
| When | At setup for every jurisdiction you sell into, and whenever a rate changes (typically at a government rate change, with an effective date). |
| Why it matters | The customer’s tax code decides the rate applied to every invoice line — and the shipping/installation taxable flags decide whether those charges join the taxable base. Wrong here means remitting the wrong amount. |
Working with the screen
- Click New to add a code, or select one and click Edit; then Save or Cancel.
- A code still used by customers, orders, order lines, credit or debit notes or invoices cannot be
deleted; the message lists the counts. - Surcharge codes are not listed and cannot be changed here.
| Field | What it does |
|---|---|
| Description, Abbrev | The name in the Tax 1 / 2 / 3 combos and the short name shown on the order. |
| Rate % | The tax rate as a percentage (5 = 5%). |
| Sequence | Which customer slot the code fills: 1 = Tax 1, 2 = Tax 2, 3 = Tax 3. |
| Country, State, County, City, ZIP | The area the code applies to. The country must match the ship-to address; the others must match it or be Any. A rate of 0 with state Any makes an exempt code. |
| Job type | The job type the code is meant for (Any = all). Only the ship-to window of the order header lists codes by job type; the customer form lists the codes of every job type. |
| Tax base, Tax shipping, Tax installation | Which amounts the code taxes: product prices of taxable lines, shipping and installation charges. |
| Max taxable value | When above 0, the taxable amount is capped at this value. |
| Editable on orders | Shows an edit icon next to the tax on the order as a hint that its rate may be changed there. |
When a change takes effectCustomers and orders keep the
codes they already carry; a new rate is used wherever those codes are read from then on. Settings with no
effect in the current version (valid from / to, compound, tax account) are not shown and keep their values.
codes they already carry; a new rate is used wherever those codes are read from then on. Settings with no
effect in the current version (valid from / to, compound, tax account) are not shown and keep their values.