How Can We Help?
Because that job is now done in Odoo. When your company is connected to Odoo,
OpenJanela hides the screens Odoo has taken over and refuses the actions if they are started
another way. Nothing is wrong: do the job in Odoo instead.
Example. You try to add a phone number to a customer’s contact in OpenJanela and
get This company is connected to Odoo: contacts and addresses are maintained in Odoo.
Open the customer in Odoo, change the contact there; OpenJanela has it a few minutes later.
| Message | What to do instead, and where |
|---|---|
| This company is connected to Odoo: purchase orders and requisitions are managed in Odoo. |
Buy in Odoo (Purchase). Odoo raises purchase orders from the orders’ bills of materials. Transfers between your own warehouses are still allowed. |
| This company is connected to Odoo: receiving is done in Odoo. | Receive the goods on the Odoo receipt (Inventory), glass included. |
| This company is connected to Odoo: stock counts are done in Odoo. | Count stock in Odoo Inventory. |
| This company is connected to Odoo: stock quantities are adjusted in Odoo. | Adjust quantities in Odoo Inventory. |
| This company is connected to Odoo: suppliers come from Odoo. Add or change the supplier in Odoo. |
Add or edit the vendor in Odoo; it reaches OpenJanela by itself. See customers and suppliers. |
| This company is connected to Odoo: contacts and addresses are maintained in Odoo. |
Change the contact or address in Odoo. Route, drop, branch, location and job addresses stay editable in OpenJanela. See contacts and addresses. |
| This company is connected to Odoo: invoices are created in Odoo. | Invoice the sales order in Odoo. See invoicing. |
| Could not verify the Odoo connection. Try again or contact your administrator. |
OpenJanela could not check the connection, so it refused to be safe. Try again; if it repeats, ask your administrator. |
| The dates of this order are managed in Odoo. Change them in Odoo. | Change the manufacturing order, delivery or commitment date in Odoo; OpenJanela follows. |
| This company is connected to Odoo: this deposit was already sent to Odoo as a down payment and cannot be changed here. Do refunds in Odoo. |
The deposit is already in Odoo: refund it there. Revert to Quote of that order is refused for the same reason. See deposits. |
| On the Odoo tab: Customer not in Odoo: create it in Odoo first; it will reach OpenJanela from there. |
Create the customer in Odoo; the waiting quote is sent when it arrives. |
Screens you will not find
Connected to Odoo, the desktop keeps only Customer Service (Customer Management and
Document Management, for order entry), Administration and Setup and reports. Purchasing,
receiving, inventory, shipping, invoicing, CRM, service and production menus are hidden; in an
order the RFQ, requisition, Shipping, Invoices and Generate Invoice buttons are hidden.
Production is opened from Odoo in the browser. To get a hidden screen back, the administrator
disconnects Odoo on the Odoo tab; then sign in again.